There are many choices you face when deciding what products and services are right for your business regarding your timekeeping, payroll and human resources needs. Whether you have one employee or hundreds of employees in multiple locations, making the wrong decisions can have disastrous consequences.
Our advice; don’t box yourself in by selecting “big-box” solutions that limit your choices and future growth or migration needs. We’ve found that these solutions may sound easier, but in the long run you will pay more and get less.
Our philosophy is to ask questions first, helping us to gain an understanding of your needs and what you are trying to accomplish. We then select from our wide range of products and services crafting a solution that fits YOUR needs. We stick to our core competencies which are timekeeping, payroll and HRIS solutions. For everything else, we partner with local vendors that bring expertise in their respective industries to the table. This provides our Clients with the widest possible range of solutions to choose from, experts to guide them, and local, in-person implementation, support and training.
In most cases, organizations we work with have grown throughout the years by having a personality of their own. They usually have some interesting and quirky ways of incenting employees which makes them unique. We like to think of them as stars – lots of angles and edges. When you try to fit a star into a box, you either have a lot of wasted space, (you’re paying for things you don’t use) or you have to “settle” for a smaller box which does not provide all of the bells and whistles you’re looking for.
Our experts will custom tailor a solution that will fit your needs without the “wasted space” of products and services you don’t need. Our implementation team ensures a smooth transition including in-person training that is tailored to you and your “angles and edges”. On-going service is provided by your personal Client Account Manager who gets to know you and your special needs.
All of this may sound too good to be true, but we deliver on our promises as evidenced by our 30 day and annual customer survey rankings. Surveys from over 300 new Client starts over the past year and one half show a 92.5% customer satisfaction rating after only 30 days on our service. Better yet, over 97% of the customers surveyed said they would recommend PCS to their friends. It gets better. Our annual surveys show customer satisfaction increases with time to 97% and 98.5% respectively. It’s why we’ve earned an A+ rating with the Minnesota Better Business Bureau and are known as the company that cares.
If you’re already a customer, thank you! Please take a moment to review your current services with your Client Account Manager or your Sales Representative. We’ve added quite a few products and services internally and via partners. Don’t miss out on the opportunity to create new efficiencies throughout your organization.
If you’re not a PCS customer, give us the opportunity to show you the PCS difference! Visit our website at www.pcspayroll.com and review our solutions. Then schedule a time to meet with one of our consultants. We promise you won’t be disappointed!
Submitted by:
Bob Willbanks
Sales and Marketing Manager
Payroll Control Systems
6040 Earle Brown Drive
Suite 250
Minneapolis, MN 55430
Cell: 612-298-1176
Fax: 763-513-5968
bwillbanks@pcspayroll.com
website: www.pcspayroll.com
blog: www.truthinpayroll.com
