PCS’ Customer Satisfaction Surveys

PCS has a new client satisfaction survey process!

Previously, PCS called clients annually to ask for feedback through a short survey over the phone.  In an effort to make these more efficient for us and more convenient for our clients, going forward we will be sending these survey requests to you through electronic tools that allow us to conduct and manage the entire survey process.  Surveys will only take a few minutes to complete and there will be a quarterly drawing with gift card prizes to show our appreciation for your honest feedback.

Please watch for these surveys and know how valuable your honest feedback is to help us maintain high standards for the service we offer.

If you have any questions or concerns about the survey, please don’t hesitate to contact your Client Account Manager or our Quality Assurance Manager at 763-513-5951.

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